A 99.9% Server Uptime
The benefit of establishing your own website hosting platform is that you don’t have to worry about compatibility issues – you configure a particular set of software apps in such a manner so as to be compatible with a particular set of hardware components. The end result is something a whole lot more stable and dependable, as there are less possible chances of failure. We have set up our cloud hosting platform using tried and trusted hardware components in addition to a strongly tweaked version of Security–Enhanced Linux in order to set up a totally safe environment for all your web sites.
This is the reason why, with each of our website hosting services plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
If you would like to offer an outstanding hosting service, you can barely rely on the default network configuration in a datacenter. We have built our very own custom network so as to ensure the very best connection speed with the outside world.
And thanks to this, regardless of which datacenters you pick: our data center in USA, our data center in United Kingdom, in our data center in Finland, in our data center in East Europe or our data center in Australia, you will take advantage of an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, if it is your cash at stake, you cannot feel truly secure. This is exactly why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel happy with our web hosting service or in case you wish to get a more powerful hosting solution, such as a Linux VPS services or a dedicated hosting – you will receive your money back in full, with no obscure fees or refund charges.
24/7 Technical Support
We’ve diligently chosen each individual member of our 24x7 support department to make sure that we can provide the best possible customer service that you can possibly get. Each of our technical support engineers has many years of experience dealing with web hosting accounts behind his back, therefore they know what they are doing. Plus, they are available 24x7 – you can call them at any moment and they’ll reply as fast as possible.
Their average support ticket response time is under twenty minutes, while with many other web hosting suppliers you need to wait for days. Plus, we offer a 1–hour response time guarantee. No matter what happens, your queries will be responded to within 60 minutes.