Apart from having more system resources, a very good reason why you could get your own web server and use it instead of a shared web hosting plan is that you are able to install and run a large selection of software. With a shared account, you could use apps, which don't require root access and are not set up server-side, so if you need particular software for your Internet sites, you can't install it on a shared server. This is not the situation with a server of your own in which you could install everything you would like. The downside is that you may not have much experience and managing your own machine is more complex that managing a shared hosting account in which the company handles the majority of things. This is the reason why we offer another service for our server plans called Installation & Troubleshooting and you may make use of it any time you encounter any issues with the supervision of your hosting server.
Installation and Troubleshooting in VPS
The upgrade can be acquired with all virtual private server plans that we offer and you are able to add it either during the signup or anytime after through your billing CP. It features one hour of custom work on your hosting server, so our administrators will be able to assist you with software installation or setup. They'll furthermore troubleshoot any piece of software that you have already installed in case it doesn't work correctly, so you'll not have to waste time to figure out what is wrong because they can assist you in a very quick and qualified way. Because this is a one-time upgrade, you could get it just if you need it and if a given task takes a shorter period, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is beneficial in case you cannot do something on your own or when you have our Managed Services upgrade, but the 30 minutes of custom work it features aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Hosting
The upgrade is available with all our dedicated hosting and as long as you add it, our experienced admins will be able to help you with anything on your hosting server. Such as installing any third-party software that you might want to use on the machine and troubleshooting any script which performs inadequately or does not run at all. Our upgrade comes with 60 minutes of work and in case a particular task isn't very time-consuming, we shall add the remaining time to your account. You will be able to check out how many minutes are left within your billing Control Panel and use them whenever you need assistance again. The Installation & Troubleshooting upgrade can be acquired at any moment, so in the event that you require something to be set up in the very beginning, you can add it to your order during the sign up procedure, while if you require assistance later on, you can add it from the hosting server billing area. 30 minutes of custom work are supplied with our Managed Services pack also, but in case you require additional work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps will be installed and set up in the best feasible way.