Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour response guarantee with all our website hosting services packages, which means that each individual support inquiry you submit is going to be replied to in only sixty minutes maximum. Our support crew members have been educated to very fast handle any case and to give you quick advice on any trouble that you could have.
A Top–quality Support Service
You can easily write to us 24x7x365 with any problem you possibly have associated with our products and services. We’ve qualified professionals available constantly to offer guidance at any time needed. You can use the ticket system or post an email anytime, or you can pick–up the telephone or make use of the online chat during working hours.
An Intuitive Help Section
The Control Panel presents a detailed knowledge base which is incorporated into all areas. In each area, you will find a Help press button which will load for you a selection of step–by–step lessons on how to utilize a selected feature or execute a specific action. Moreover, we have crafted educational video tutorials to help you to get a better idea of the Control Panel’s interface.