1 hour ticket response
We are focused on providing a rapid and adequate reply to every trouble ticket posted by a client. Our experienced customer support team representatives will review your inquiry and will think of the most effective option. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, our average response time has proved to be twenty minutes.
An Outstanding Support Service
We’ve got a team of web hosting support professionals who are prepared to respond to all your requests every time you are in need of assistance. Most of our customer service staff members have many years of experience in the website hosting services world, which means that you can constantly rely on rapid and comprehensive answers to your inquiries.
An Easy–to–Browse Help Section
To help you find a quick suggestion on how to use a specific service, we have incorporated a truly intuitive Help section in our Web Site Control Panel. You can search through a large selection of web hosting account administration articles and website administration articles, have a glimpse at the F.A.Q. archive or check our step–by–step video tutorials.