Q: What does the website migration service entail? Will my website be secure?
A: The website migration service on offer at Hosting Pear is totally free of charge and involves moving all your files, databases and emails from your current provider to your brand–new hosting account with us. We will also fine–tune all the configuration settings required for your sites to be fully operational on our state–of–the–art cloud hosting platform.Our techs are fully capable of transferring any sort of site. With years of work experience in this field, they are experts in the specificities of our hosting platform, our Control Panel and all other well–known Control Panels. For them, moving a custom web application with numerous custom libraries is as easy as moving a plain WordPress–based blog.
Q: Website migration sounds like a lot of work. How much time will it take?
A: There are plenty of aspects to bear in mind – the total amount of web files, the physical size of the database, the complexity of the site itself and the current workload of our website migration professionals, etc. Having said that, we do our best to implement all web site migrations in a 48–hour time window. Smaller–sized sites are migrated faster – usually within 24 hours.
Q: What data will I be required to give to your Website Migration Department?
A: We don’t request any sensitive details. We will need, however, the login info for your present hosting account as well as the name of the web site that you wish to migrate.
Q: I give you access to delicate data. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my site be offline?
A: Your website will continue to work exactly like it did before with your old web hosting provider. As soon as we are done with the migration, your web site will be configured to work on our hosting platform and we will alert you to preview it. If everything is working correctly, all you will have to do is edit the name server records for your domain. Your site will be migrated over to us with no downtime.
Q: Will my present web hosting provider need to provide any info/assistance?
A: Nope. We will never touch base with your web hosting provider about anything at all. They will not be aware of the website migration either.
Q: Does it make a difference what platform my present hosting provider is using?
A: We can transfer your site from any hosting provider or any Linux–powered hosting platform on condition that we can acquire access to the Control Panel and there is FTP access available.The only websites that we can’t migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.